Help Center & FAQ
Everything you need to know about shopping with Holden Store.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund or store credit.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing your results to our specific brand measurements for the best fit.
What payment methods do you accept?
Holden Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-labor factories.